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Help

If you encounter a problem using the AmikaMobile.net Critical Email Alerting Service, check out our Frequently Asked Questions section below. This FAQ covers many of the basic questions that you may have and provides an alternative to phone or email.

But, if you need further assistance, you can send an email to our Help Desk at . Please include your name, user ID, email address and a detailed description of the problem.


FAQ

 

Sign Up Questions

squareb.jpg (494 bytes) Why do I get a red X beside one of my inputs on the signup page?
squareb.jpg (494 bytes) Why does my Google mail account not authenticate during signup?
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Why does my Hotmail account not authenticate during signup?

squareb.jpg (494 bytes) Why does my Yahoo mail account will authenticate during signup?
squareb.jpg (494 bytes) The service provider of my mobile device is not listed. What do I do?
 

 

Service Questions

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Why am I not receiving forwarded content on my mobile device?

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What does EXPIRED mean, and how do I fix it?

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How do I set up filters for my content sources?

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How do the Allow and Block lists work?

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How do I add a newsfeed to monitor?

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Rogers: Why do I have to reply to get the alert?

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What about email attachments?

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How do I schedule when I to turn forwarding off?

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Why does my Hotmail account not authenticate?

squareb.jpg (494 bytes) Why does my Google mail account not authenticate?
squareb.jpg (494 bytes) Why does my Yahoo mail account not authenticate?
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What are the Account Status emails that come to my contact address periodically and how do I configure them?

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How do I unsubscribe?

 

 

 
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